http://www.experiencesolutions.co.uk/blog/2008/02/05/self-service-checkout-customer-experience/ Designing services people love to use Tue, 20 Dec 2011 13:32:30 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.experiencesolutions.co.uk/blog/2008/02/05/self-service-checkout-customer-experience/#comment-32 Alison Mon, 04 May 2009 15:08:20 +0000 http://www.experiencesolutions.co.uk/blog/2008/02/05/self-service-checkout-customer-experience/#comment-32 aIt's easy to leave our change. I inadvertently didn't pick up my £10+ change this afternoon. I went straight back, but it was gone! Someone had a cheap shop! Of course, Tesco wouldn't do anyting despite their massive profits. One very disgruntled Tesco shopper. Does anyone else have problems with these machines or is it just me? aIt's easy to leave our change. I inadvertently didn't pick up my £10+ change this afternoon. I went straight back, but it was gone! Someone had a cheap shop! Of course, Tesco wouldn't do anyting despite their massive profits. One very disgruntled Tesco shopper. Does anyone else have problems with these machines or is it just me?

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