Comments on: Forced restaurant service charges can damage the customer experience http://www.experiencesolutions.co.uk/blog/2008/08/07/forced-restaurant-service-charges-can-damage-the-customer-experience/ Designing services people love to use Tue, 20 Dec 2011 13:32:30 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: xxxxxx http://www.experiencesolutions.co.uk/blog/2008/08/07/forced-restaurant-service-charges-can-damage-the-customer-experience/#comment-47 xxxxxx Wed, 24 Mar 2010 13:43:31 +0000 http://www.experiencesolutions.co.uk/blog/2008/08/07/forced-restaurant-service-charges-can-damage-the-customer-experience/#comment-47 i just want pointed out "if the service is not worth a tip why should you pay a tip"- well service is the whole experience in a restaurant .I do agree when the food is bad -why should you pay. However, someone cooked the food for you ,another person have made your drinks,therefore service is not only a waiting staff around you. Keep that in mind when you will dine in a restaurant next time. i just want pointed out

"if the service is not worth a tip why should you pay a tip"- well service is the whole experience in a restaurant .I do agree when the food is bad -why should you pay. However, someone cooked the food for you ,another person have made your drinks,therefore service is not only a waiting staff around you. Keep that in mind when you will dine in a restaurant next time.

]]> By: PTLLS http://www.experiencesolutions.co.uk/blog/2008/08/07/forced-restaurant-service-charges-can-damage-the-customer-experience/#comment-46 PTLLS Tue, 05 Jan 2010 17:08:28 +0000 http://www.experiencesolutions.co.uk/blog/2008/08/07/forced-restaurant-service-charges-can-damage-the-customer-experience/#comment-46 Europe is moving towards integration educational services and training styles. This will be like a dream come true for adult learing. Europe is moving towards integration educational services and training styles. This will be like a dream come true for adult learing.

]]> By: hampers http://www.experiencesolutions.co.uk/blog/2008/08/07/forced-restaurant-service-charges-can-damage-the-customer-experience/#comment-45 hampers Fri, 03 Jul 2009 07:10:15 +0000 http://www.experiencesolutions.co.uk/blog/2008/08/07/forced-restaurant-service-charges-can-damage-the-customer-experience/#comment-45 Indeed good customer service will result to repeat-customers, but bad customer service will result to a bad-word-of-the-mouth advertisement. Additional or some hidden charges should not be burdened by customers. If possible, a promotional spree of a little discount or a little freebies are worth an added delight. Indeed good customer service will result to repeat-customers, but bad customer service will result to a bad-word-of-the-mouth advertisement. Additional or some hidden charges should not be burdened by customers. If possible, a promotional spree of a little discount or a little freebies are worth an added delight.

]]> By: Restaurant Wakefield http://www.experiencesolutions.co.uk/blog/2008/08/07/forced-restaurant-service-charges-can-damage-the-customer-experience/#comment-44 Restaurant Wakefield Mon, 06 Apr 2009 14:37:40 +0000 http://www.experiencesolutions.co.uk/blog/2008/08/07/forced-restaurant-service-charges-can-damage-the-customer-experience/#comment-44 I agree 100% with you. If the service is not worth a tip why should you pay a tip? It have little to do with the actual cost of the tip but infact what it stands for. Maybe if waiters/waitresses still had to work that extra bit harder to recieve a tip; the quality of service for all customers would rise which would make it better for customers aswell as the ratings of the restaurant I agree 100% with you. If the service is not worth a tip why should you pay a tip? It have little to do with the actual cost of the tip but infact what it stands for. Maybe if waiters/waitresses still had to work that extra bit harder to recieve a tip; the quality of service for all customers would rise which would make it better for customers aswell as the ratings of the restaurant

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