http://www.experiencesolutions.co.uk/blog/2008/08/23/rigid-process-can-hamper-customer-experience/ Making Websites Easy To Use Thu, 08 Jul 2010 15:19:09 +0000 hourly 1 http://wordpress.org/?v=3.0 http://www.experiencesolutions.co.uk/blog/2008/08/23/rigid-process-can-hamper-customer-experience/comment-page-1/#comment-111 hampers Fri, 03 Jul 2009 07:25:14 +0000 http://www.experiencesolutions.co.uk/blog/?p=95#comment-111 You are very very correct here. If I was there I will also do the same, to complain until the wee hours of the morning. I don't want this kind of treatment and to think they are offering/selling food huh! No common sense indeed. I experienced the same and I immediately talked to the management and they apologized. You are very very correct here. If I was there I will also do the same, to complain until the wee hours of the morning. I don't want this kind of treatment and to think they are offering/selling food huh! No common sense indeed. I experienced the same and I immediately talked to the management and they apologized.

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