The role of Usability Experience Specialist was selected as one of the top careers in 2009 according to the US News website. The article details the typical duties for someone responsible for user experience and usability.
Although we’re not too sure about that job title, we’d have to agree that making products and services easy to use is extremely rewarding, and it’s nice to see the user experience role is beginning to create more media attention than it has been used to in the past. It’s not surprising that there’s more attention on improving experience as more and more customers are demanding great quality customer experience as well as great quality products. We predict that the demand for usability and user experience will increase even more in 2009.
Is the user experience offered by your products and services ready to meet higher customer expectations in 2009?
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About Damian Rees
Damian has worked as a usability and user experience consultant for over 13 years. He has worked in senior roles within companies like the BBC and National Air Traffic Services where he has researched and designed for users in a variety of different contexts including web applications, voice recognition, and air traffic control interfaces. Follow Damian on twitter @damianrees