Archive | October, 2012

How to make your emails easier to read, understand, and action

30 Oct

How to make your emails easier to read, understand and action
I remember in GCSE Business Studies being taught about how to write a memo. Though I never got the chance to write a real memo as by the time I had finished college and university the business world was using email.  I wonder if pupils are taught how to write emails in school today. I hope so. If I were teaching them how to write a good email I’d ask them to think more about the recipient of the message, or the user if you will. Here are my five tips to make it easier for the recipient of your email to read, understand and action your message.

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Ali Carmichael

About Ali Carmichael

Ali (or Alasdair) is an experienced project manager who loves his Gantt charts and milestones! He has over 12 years' experience managing successful online experiences for world class brands. Ali is responsible for ensuring our clients love what we do for them. Follow Ali on twitter @AliJCarmichael

Free or low cost UX courses you can complete online

4 Oct

Online User Experience Courses

As with any topic in the field of interactive media, it’s tough to know where to start if you want to learn more about user experience (UX). Many of our clients find our newsletter and blog useful, they might read other blogs and read the occasional book but rarely get the time or budget to attend formal training (either with us or elsewhere). Many of the organisations and charities we work with are finding less training budget available each year and are struggling to find viable learning opportunities.

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Damian Rees

About Damian Rees

Damian has worked as a usability and user experience consultant for over 13 years. He has worked in senior roles within companies like the BBC and National Air Traffic Services where he has researched and designed for users in a variety of different contexts including web applications, voice recognition, and air traffic control interfaces. Follow Damian on twitter @damianrees