Website Usability Audit

What is a website usability audit?

A user experience audit is a method we use to assess the usability of a website by walking in the shoes of typical users. Our usability experts will review all the typical journeys a user is likely to take while using a website, and we use our expertise to highlight usability problems and recommend changes.

Website usability audit in progress

How does a website usability audit work?

A user experience audit can be completed fairly quickly as there are no users to recruit. We will work with you to isolate the key areas of your website, confirm your business goals for the site, and establish who your users are. Then we'll design and conduct our audit before delivering our report of prioritised recommendations.

Our website usability audit process

How will a web usability audit help you?

Our audit will provide you with a review of how well your website supports typical user journeys.

The key benefits you will experience from a website usability audit are:

  • Comprehensive independent review - independent expertise can help you to see your site from a fresh perspective
  • Expert advice - receive clearly prioritised guidance on how to improve your site and adhere to usability standards
  • Low cost & quick turnaround - an excellent alternative to other usability methods (that cost more) and fits any budget and timeframe

 

Next steps